Terms of Service

1. Introduction

By using tinySupport, you confirm your acceptance of, and agree to be bound by, these terms and conditions.

2. Agreement to Terms and Conditions

This Agreement takes effect when you either join the tinySupport waitlist or first use the tinySupport SDK or related services.

3. Unlimited Access License with Termination Rights

tinySupport is offered as a one-time purchase, granting users perpetual access to the SDK and all included features. It is designed for indie developers and small teams looking to integrate real-time customer support into their mobile apps.

This license does not include recurring fees or subscriptions. However, the licensor reserves the right to revoke the license at any time, for any reason, without prior notice. This clause ensures the ability to manage distribution and usage effectively under unforeseen or exceptional circumstances.

4. Refunds

Due to the nature of digital products, purchases of tinySupport cannot be refunded or exchanged after access is granted.

5. Disclaimer

tinySupport is provided "as is" and without warranty of any kind. We do not guarantee that tinySupport will meet your expectations or run error-free at all times. All implied warranties, including those of merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law. Your statutory rights are not affected.

6. Warranties and Limitation of Liability

tinySupport makes no guarantees regarding the quality or suitability of the software. We shall not be held liable for any loss of profits, data, contracts, or any indirect or consequential damages arising from use of the software. In any event, our liability is limited to the amount paid by you for the product.

7. User Responsibility

tinySupport is not responsible for any content, data, or behavior generated by users of the SDK.

8. Price Adjustments

We may update our pricing as tinySupport evolves and expands. Customers who purchase early may benefit from lower pricing before any future increases.

9. Governing Law

This Agreement is governed by the laws of the Republic of Korea. No agency, partnership, joint venture, or employment relationship is created between you and tinySupport through use of this software. You agree not to present yourself as a representative or employee of tinySupport.

Last updated: 7 May 2025.